General terms and conditions of sale Maillots90Minute.com
What are the customer’s rights of return?
The law states that a buyer has the right to change their mind and return an item. The return in question must in no case generate penalty fees. However, returning an item requires compliance with certain rules and conditions.
These conditions do not apply to the return of defective items or personalized items that are produced by the site. Indeed, jerseys to which additional elements have been added are not returnable unless there is a manufacturing defect.
In the event of dissatisfaction with your order (damaged item, error in the product delivered, error in the size of the clothes delivered), check that the error was not made when you placed the order by consulting your receipt. delivery ; and if this is not the case, quickly contact customer service to exchange the erroneous product. The claim period in the event of an incorrect product is 5 days and the costs relating to the exchange are the responsibility of the buyer.
What are the conditions for returning an item?
All returned items must be sent back to Maillots90minute within 14 working days of delivery of the package. Beyond this period, returns are no longer valid.
The returned product must be in perfect condition to be put back on sale. A product damaged by the customer cannot be returned.
The return of a product will be made to the after-sales services of the site. It is necessary to claim and return a return document to the site managers before actually returning the product.
The return can be made by post or by any other carrier. However, all transport costs as well as the risks relating to this return are the responsibility of the customer.
If the return is properly made, Maillots90minute will refund the value corresponding to the purchase of the returned item. Transportation costs, whatever they may be, will not be reimbursed. The refund will be made within 48 hours of receipt of the package by the managers of Maillots90minute. If the payment was made by credit card, it will take around 7 to 14 days for the payment to be credited to your bank account.
The site is in no way responsible in the event of a problem with the transport of the product. Maillots90minute can only refund the buyer if all the conditions mentioned above are met. Returned products that have not complied with these conditions will be returned to the sender.